technical knowledge is essential for computer and information systems
managers, who must understand and guide the work of their subordinates
yet also explain the work in nontechnical terms to senior managers and
potential customers. Therefore, many computer and information systems
managers have experience in a computer occupation such as systems
analyst; other managers may have worked as a computer support
specialist, programmer, or other information technology professional.
A bachelor's degree usually is required for management positions,
although employers often prefer a graduate degree, especially an MBA
with technology as a core component. This degree differs from a
traditional MBA in that there is a heavy emphasis on information
technology in addition to the standard business curriculum. This
preparation is becoming important because more computer and information
systems managers are making important technology decisions as well as
business decisions for their organizations.
and information systems managers need a broad range of skills. Employers
want managers who have experience with the specific software or
technology used on the job, as well as a background in either consulting
or business management. The expansion of electronic commerce has
elevated the importance of business insight; many computer and
information systems managers are called on to make important business
decisions. Managers need a keen understanding of people, management
processes, and customers' needs.
Computer and information systems managers must possess strong
interpersonal, communication, and leadership skills because they are
required to interact not only with their staff, but also with other
people inside and outside their organizations. They also must possess
team skills to work on group projects and other collaborative efforts.
Computer and information systems managers increasingly interact with
persons outside their organizations, reflecting their emerging role as
vital parts of their firms' executive teams.
and information systems managers may advance to progressively higher
leadership positions in their field. Some may become managers in
nontechnical areas such as marketing, human resources, or sales. In
high-technology firms, managers in nontechnical areas often must possess
the same specialized knowledge as do managers in technical areas.
In the United States,
Information Systems programs are accredited by
ABET, Inc. If you choose to attend a program that is not ABET accredited, you should be sure that
the university is
Note: Some resources in this section are provided by the US Department
of Labor, Bureau of Labor Statistics.